Friday, November 2, 2007
TalkBMC - Ken Turbitt, Michael Knieves and Sharon Taylor - It's Your ITIL
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Podcast Episode Summary
Ken Turbitt, global best practices director brings Michael Knieves with Accenture and Sharon Taylor, chief architect of ITIL and president of the Aspect Group to the ITIL table. They discuss the living ITIL, collaboration and innovation, and why it's "your ITIL".
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