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Process and Quality Excellence Pointers





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Summary
Thoughts on how to achieve excellence in our work

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Thursday, January 7, 2010

Interview with Business Profits Radio


Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sa..


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Sunday, November 29, 2009

Why Healthcare Quality Stinks in America


Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions ad..


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Thursday, September 24, 2009

Episode 027-American Kaizen


Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement wit..


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Thursday, March 19, 2009

Episode 026-Tough Times and Lean Six Sigma


What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help...


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Monday, January 5, 2009

Episode 025-10 Reasons to do Six Sigma


There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10..


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Tuesday, December 16, 2008

Episode 024-Flavor of the Month


Is Lean or Six Sigma a Flavor of the Month? What does this derisive label actually mean? Listen to this podcast and learn more!..


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Monday, October 13, 2008

Episode 023-Be careful what you wish for


We all want leadership support, right? But if you're not careful to specify precisely what you want your leaders to do for you, ..


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Sunday, July 6, 2008

episode 022-An overview of Black Belt training


Tom presents the audio track of the first lesson of his online Black Belt training. His approach is unique because it presents t..


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Wednesday, July 2, 2008

episode 021-modeling with regression


One important Black Belt activity is to use the organization's data warehouse to explore cause and effect relationships by build..


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Sunday, May 25, 2008

episode 020-All About Six Sigma


Mindtool's Rachel Salaman interviews Tom about a wide range of Six Sigma topics. Listen to hear what Six Sigma is, where Six Sig..


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Tuesday, May 13, 2008

episode 019-The International Academy for Quality


The International Academy for Quality (IAQ) is an independent, self-supported, non-profit, non-governmental organization that is..


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Monday, April 28, 2008

episode 018-Process Capability Analysis


How good is that process? How do you know? This episode discusses the ins and outs of measuring the process to make it possible ..


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Sunday, April 13, 2008

episode 017-DOE for out of control processes


Can you perform designed experiments on processes that are not in a state of statistical control? This podcast tells you where s..


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Tuesday, April 8, 2008

episode 016-Variance inflation factor


Variance inflation is a problem frequently encountered by Six Sigma Black Belts who are performing regression analysis. It can l..


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Wednesday, April 2, 2008

episode 015-Quality, Integrity and Six Sigma


Can we really use Six Sigma to improve the integrity of the organization? You bet! Listen to this episode to find out how...


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