|
Wednesday, May 9, 2012
In this podcast lesson we're going to focus on questioning techniques once again. Questioning is the most important way of exch..
Download
|
|
|
|
Thursday, April 19, 2012
In this episode we look at how to discuss options and choices in meetings. We've looked before at formal meetings but today's ..
Download
|
|
|
|
Wednesday, April 4, 2012
Introduction
Making and receiving telephone calls is one of the hardest skills in English, especially for non-native speakers w..
Download
|
|
|
|
Tuesday, March 13, 2012
Introduction
There are a number of ways in which cold calls can be effective. One is for the selling organization to start with..
Download
|
|
|
|
Tuesday, February 28, 2012
Introduction
Many of you will be working for international companies where you come into daily contact with foreigners, some of..
Download
|
|
|
|
Tuesday, February 14, 2012
Introduction
When you call a customer on the telephone to makes a sales pitch, you are essentially cold calling, and the custom..
Download
|
|
|
|
Friday, January 27, 2012
As anyone working in business knows, getting people to pay their bills on time is not always easy. Often, other companies, ..
Download
|
|
|
|
Saturday, January 14, 2012
In this podcast lesson, we’re going to look at how to respond to telephone enquiries, and how to handle requests from caller..
Download
|
|
|
|
Tuesday, December 27, 2011
“Results depend on relationships. That’s what Don Petersen says. He is the ex-CEO of America’s Ford Motor Company. You ..
Download
|
|
|
|
Wednesday, December 14, 2011
It is said that a picture is worth a thousand words, and this is certainly true of business presentations in which a graph, t..
Download
|
|
|
|
Friday, December 2, 2011
A lot of people and businesses place their orders for products and services over the Internet these days, but many still p..
Download
|
|
|
|
Sunday, November 27, 2011
A good graph, diagram or chart can bring your presentation ..
Download
|
|
|
|
Sunday, November 27, 2011
Introduction
In this month's business speaking skills ..
Download
|
|
|
|
Sunday, November 27, 2011
Although it’s not the same in all business cultures, standing up for yourself, or being assertive, is an important communica..
Download
|
|
|
|
Sunday, November 27, 2011
There is a time and a place to talk about employee attitude and performance. Often this is done in an informal situation, somet..
Download
|
|